Privacy Policy

What we collect

We collect the information needed to operate your account: your email address, account and device identifiers, encrypted vault records, limited sync metadata, support messages, and security records.

What we do not receive in raw form

Stax Pass is designed so your raw password, 12- or 24-word recovery phrase, raw vault keys, and readable vault contents do not need to be sent to our API. The service stores protected records used to sync your vault.

Files are supporting records, not a cloud drive

Stax Pass can support small sensitive attachments when they belong with a vault item, such as a PEM key or a secure note attachment. It is not presented or operated as general-purpose file storage.

How we use information

We use account information to provide the service, verify email ownership, secure accounts and devices, respond to support requests, prevent abuse, and meet legal obligations.

No advertising or sale of personal information

We do not sell personal information. We do not use vault information for advertising or build advertising profiles from it.

Contact

For privacy questions, email privacy@stax-pass.com.